Terms & Agreements | Lynx Courier
These Terms and Agreements govern the use of services provided by Lynx Courier Services across the UK. By using our website or booking our services, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities.
1. Service Usage
Customers must provide accurate delivery information. We reserve the right to refuse or cancel services in case of incomplete, incorrect, or fraudulent details.
2. Booking and Payments
All bookings must be confirmed with upfront payment unless agreed otherwise. Payment methods accepted include card, bank transfer, or online payment gateways.
3. Delivery Times
While we strive for timely delivery, unforeseen events such as weather, traffic, or third-party delays may affect delivery schedules. Timeframes are estimates.
4. Customer Responsibilities
Customers are responsible for proper packaging, labeling, and providing accurate address details. Failure to do so may lead to delivery delays or additional charges.
5. Liability Limitations
Lynx Courier Services is not liable for losses or damages beyond the covered insurance value unless prior insurance coverage is arranged and documented.
6. Restricted Items
We do not transport prohibited items such as hazardous materials, illegal substances, live animals, or any items restricted by UK law or regulations.
7. Cancellation and Refund Policy
Cancellations made within one hour of booking are eligible for a full refund. No refunds are offered once the courier has been dispatched.
8. Privacy and Data Security
Customer information is collected, stored, and processed securely as outlined in our Privacy Policy. We never sell or misuse your personal data.
9. Changes to Terms
We may update our Terms and Agreements periodically. Continued use of our services after changes signifies acceptance of the updated terms.
10. Contact Information
For any queries about our Terms and Agreements, you can contact us via email or phone. Our support team is ready to assist you.|